Privacy Policy

At Ele.Inventory, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect data when you access or use our website, applications, and services (collectively, the “Platform”).

By using Ele.Inventory, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following personal details:

• Name

• Email address

• Phone number

• Login credentials

• Company details (company name, address, tax details, etc.)

b) Business & Operational Data

• Inventory, sales, purchase, customer, vendor, and expense data

• Branch, user, and role-related information

• Uploaded documents, images, and media files

c) Technical Information

• IP address

• Browser type and device information

• Login activity, timestamps, and usage logs

• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and maintain Ele.Inventory services

• Manage user accounts and authentication

• Process subions and payments

• Enable POS, inventory, CRM, and reporting features

• Send system notifications, emails, and SMS s

• Improve platform performance, security, and user experience

• Comply with legal and regulatory obligations

3. Data Ownership

• All business data entered into Ele.Inventory remains the sole property of the respective company (tenant).

• Ele.Inventory does not claim ownership of customer or business data.

• Data is processed only to deliver platform functionality and improvements.

4. Multi-Tenant Data Isolation

Ele.Inventory uses a secure multi-tenant architecture:

• Each company’s data is logically isolated

• Users can access only data assigned to their role and company

• Unauthorized cross-company access is strictly prohibited

5. Cookies & Tracking Technologies

We use cookies to:

• Maintain login sessions

• Improve site functionality and performance

• Record cookie consent for compliance

Users can control cookies through browser settings. Disabling cookies may affect platform functionality.

6. Cookie Consent Management

When enabled:

• A cookie consent popup is displayed across the platform

• User acceptance is recorded

• Consent data may be stored in CSV format for audit and compliance purposes

7. Data Sharing & Third-Party Services

We may share limited data with trusted third-party services strictly for functionality purposes, including:

• Payment gateways

• Cloud storage providers (AWS S3, Wasabi, Local storage)

• SMS providers (e.g., Twilio)

• Email delivery services

Ele.Inventory is not responsible for the privacy practices of third-party services.

8. Data Security

We implement industry-standard security measures including:

• Secure authentication and authorization

• Email verification and multi-factor authentication (where enabled)

• Encrypted data handling

• Activity and login monitoring

However, no system is completely secure, and we cannot guarantee absolute data security.

9. Data Retention

• Data is retained as long as your account remains active

• Upon account termination, data retention or deletion follows system policies and legal requirements

• Users are responsible for exporting data before account closure, if required

10. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data

• Update or correct information

• Request data deletion

• Withdraw consent for certain data processing

Requests can be submitted through the support contact provided below.

11. Email & SMS Communications

• System-generated emails and SMS are sent for important notifications

• Marketing communications are sent only when enabled or permitted

• Users may manage notification preferences from system settings

12. Children’s Privacy

Ele.Inventory is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

Ele.Inventory reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of the platform constitutes acceptance of the updated policy.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of [Your Country/State].

15. Contact Us

If you have any questions about this Privacy Policy or data practices, please contact:

Ele.Inventory Support
📧 Email: hello.eleinventory@gmail.com 
📞 Phone: +91 7877322809
🌐 Website: https://eleinventory.com